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REFUND POLICY

Returns

You may request a return within 7 days of receiving your order. Products must be unused and in their original packaging, with any original tags included. A receipt or proof of purchase is required.

To request a return, email info@parfumary.com or call 949-740-3378. Please contact us before sending your return. Returns sent without prior approval will not be accepted.

Once your return is approved, send it to:

12007 Los Nietos Rd STE 1
Santa Fe Springs, CA 90670
United States

Customers are responsible for return shipping costs. Original shipping charges are non-refundable.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If an item is damaged, defective, or incorrect, contact info@parfumary.com promptly with your order number and photos so we can evaluate the issue and help resolve it.

Refunds

We will notify you after receiving and inspecting your return. Approved returns of unused products qualify for a full refund of the amount paid for the returned products, with no restocking fee.

Refunds will be issued to your original payment method within 10 business days of approval. Your bank or credit card provider may require additional time to post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, contact info@parfumary.com or call 949-740-3378