SHIPPING POLICY

Parfumary is a brand operated by Splenor LLC.

Shipping Area

We ship within the United States only. We do not offer international shipping.

Orders are dispatched from our fulfillment location at:

12007 Los Nietos Rd STE 1
Santa Fe Springs, CA 90670
United States

Order Processing

Orders placed by 4:00 PM Pacific Time (PT), Monday through Friday, are dispatched the same day.

Orders placed after 4:00 PM Pacific Time or during the weekend are dispatched on the next business day. Our warehouse is closed on Saturdays and Sundays.

Shipping Rates

All rates are in US dollars:

• • Free Standard Shipping: Orders over $30.00 USD after discounts, excluding taxes. Orders totaling exactly $30.00 do not qualify.

  • Standard Shipping: $4.99 USD for orders totaling $30.00 or less.

• Express Shipping: $9.00, regardless of order value.

Free shipping applies to Standard Shipping only. Available shipping options and the final shipping charge are displayed at checkout before you complete your purchase.

Delivery Times

Expected transit times after your order is dispatched:

• Standard Shipping, including free shipping: Within 5 business days.

• Express Shipping: Within 2 business days.

These transit times begin when your order is dispatched. Orders placed after the daily cutoff or on weekends require the processing time described above before transit begins.

Unexpected carrier delays may affect delivery. If your order has not arrived within the expected timeframe, please contact us with your order number so we can assist you.

Damaged or Incorrect Deliveries

If your order arrives damaged or contains an incorrect item, contact us promptly with your order number and photos. Parfumary covers return shipping costs for damaged or incorrect items, as described in our Return and Refund Policy.

Contact Us

Email: info@parfumary.com
Phone: +1 949-740-3378